QUECHUAS EXPEDITIONS – Booking Information & Terms (2025)

How to Make a Reservation

To book a tour with Quechuas Expeditions, please follow these three steps:

Reservation Process:

1. Initial Payment:
   To secure your reservation, we require an initial deposit per person. This amount is essential to manage and secure your Machu Picchu entry permits, train tickets, and other necessary services for your experience. The remaining balance must be paid in Cusco no later than two days before your tour starts.

   • Once any payment is made, you automatically accept our terms and conditions.
   • For your convenience and security, payment can be made through the following link: https://www.quechuasexpeditions.com/payments/.

2. Document Submission:
   We kindly request clear and legible photographs of all travelers’ passports. These documents are required to proceed with the bookings and permit issuance.

3. Reservation Confirmation:
   Once we have received the initial deposit and the required documents, we will send you an official confirmation of your reservation via email. This confirmation will include all important details regarding your itinerary and contracted services, ensuring a seamless experience.

Terms & Conditions

Booking & Payments

To confirm your reservation, you must provide:

• Complete passport details for all travelers (full name, passport number, nationality, gender, and age) to secure permits, train tickets, and flights.

Deposit Requirements (Non-Refundable & Non-Transferable):

• Inca Trail (1 & 2 days): $200 per person.
• Inca Trail (4, 5 & 6 days): $400 per person. Extra porters require a 50% deposit.
• Alternative Treks (Salkantay, Lares, Inca Jungle): $200 per person.
• Custom Itineraries & Tour Packages: 50% deposit required.
• Train, bus, and flight tickets: Full payment required.
• Any additional services not included in the tour: Full payment required.

Final Balance:

• The remaining balance must be paid at least 2 days before departure.
• Reservations must be reconfirmed 7 days before departure.

Child Discounts:

• Travelers under 18 years old receive a $20 discount on Machu Picchu entrance tickets (valid ID required).

Important Notes

• Arrive in Cusco at least 2 days before your trek to acclimatize.
• Travel insurance is highly recommended.

Cancellations & Modifications

• Deposits are strictly non-refundable and non-transferable.
• Any booking modifications must be requested in writing and may be subject to additional charges.
• Cancellations within 7 days of departure will result in a 100% loss of the total cost.

Important Information: Additional Considerations

At Quechuas Expeditions, we strive to ensure that your experience is clear, transparent, and hassle-free. Below are some key considerations to keep in mind before and during your adventure:

Hike Cancellation or Interruption

• If you decide to abandon the trek after it has started:
  No refunds will be issued under any circumstances. Additionally, any extra expenses resulting from your decision (meals, accommodation, transportation, etc.) will be the sole responsibility of the traveler.

  • If you wish, you may rejoin the group on the final day for the Machu Picchu tour. However, this will incur additional costs, such as train tickets.

• If you are unable to start or continue the trek due to health or physical condition:
  No refunds will be issued. Any additional expenses (meals, accommodation, transportation, etc.) must be covered by the traveler.

  • You may still have the option to join the group on the final day for the Machu Picchu tour, assuming the extra costs involved.

Natural Disasters & Force Majeure

• In the event of natural disasters or unforeseen circumstances beyond our control that impact the operation of our services, we reserve the right to modify the itinerary to prioritize your safety and the well-being of all travelers.
• If the service becomes impossible to provide due to such circumstances, no refunds will be issued.

Pandemics or Global Events

• If a pandemic or unforeseen global event prevents the service from being carried out on the scheduled date, no refunds will be issued.
• Instead, an open ticket will be provided to reschedule the service for a future date, subject to availability and possible penalties.

No-Shows & Omitted Services

• Missing a pre-tour briefing: This will be considered a no-show.

• Failing to participate in a scheduled tour: This will be considered a no-show.

• In both cases, no refunds will be provided.

• Omitted services included in your tour:
  If a traveler chooses to skip any part of the included services, no partial refunds will be granted.

Our Commitment

At Quechuas Expeditions, we are dedicated to providing you with a safe, well-organized, and enriching experience. We strongly recommend carefully reviewing these considerations to ensure that your adventure in Peru is as smooth and exciting as possible.

We look forward to welcoming you on this unforgettable journey!

Liability & Safety Conditions

• Quechuas Expeditions operates in remote areas where accommodation, transportation, and service standards may differ from your home country. We strive to provide the best service but require flexibility, patience, and an open mind due to potential unforeseen circumstances (Force Majeure).
• Participants must be in good physical condition and inform us of any pre-existing medical conditions that could affect their ability to complete the trek.
• Travelers will walk at different paces, and the group may spread out along the trail. Our guides ensure your safety, but each traveler is responsible for their own well-being and should have adequate travel insurance.
• The guide’s decision is final in all matters related to the safety and well-being of the group. If a participant jeopardizes the safety or experience of the group, the guide has the right to remove them from the trek without a refund.
• Quechuas Expeditions is not responsible for injuries, illnesses, losses, delays, or additional expenses caused by circumstances beyond our control (Force Majeure).

Important: Email Communication

If you do not receive a confirmation email within 5 minutes, please check your spam folder.
To ensure you receive our responses, add info@quechuasexpeditions.com to your contact list.

We look forward to your reservation and are ready to help you plan an unforgettable experience in Peru!