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TERMS AND CONDITIONS OF QUECHUAS EXPEDITIONS

WELCOME TO PERU
THANK YOU SO MUCH FOR CHOOSING US !!!
We are tour operators you will have a trip of lifetime with us !
small and private groups specialists .
QUECHUAS EXPEDITIONS
NOTE : If there are 2 or more of you ,we can start a new departure date on any date you wish, just email us at reservations@quechuasexpeditions.com

Once you have chosen your tour, please read the Booking Terms & Conditions, as your booking is subject to these terms.
Then fill out and submit the Reservation Form that you will find in the Booking Online section of this website.
In a maximum of two working days, you will receive an email from one of our travel consultants confirming or denying your booking.
In case your reservation is confirmed, a money deposit will be requested to secure your reservation.
Once we confirm the deposit reception, your booking is confirmed. A Service Confirmation Form will be sent to you including all the details of your program.
In case you have any doubts, queries or require additional information, please contact us, we will be very glad to assist you. Your request will be answered by return e-mail within a maximum of 2 working days.

1.-STANDARD SHARED SERVICE: our most popular trek and offers to visitors the most economical method to trek the Inca Trail and alternative inca trails to Machu Picchu. you'll be joining a group of other hikkers like you coming from overseas, a great opportunity to have fun and make new friends.
2.-PRIVATE SERVICE: special trek program just for you, we don´t add any people, is arranged just for you and offers the possibility to choose the departure date and the group size. All private groups include additional services, such as extra porters and horses to ride and carry your personal gear, among others. Write us at: info@quechuasexpeditions.com

If you require further assistance, please contact us by using the Contact Us link at the bottom of this web page.

IMPORTANT: if you are using a SPAM filter, this email could be caught in your filter. Please check your filter if you do not receive the email within 5 minutes.Some of our passengers e-mail us saying our confirmation e-mails are placed to their spam folder rather than their inbox. We recommend to modify your JUNK or SPAM FILTER SETTINGS to receive our e-mails of quechuas expeditions info@quechuasexpeditions.com reservations@quechuasexpeditions.com ,quechuasexpeditions@hotmail.com on the correct inbox. You may also want to add this email address to your list of known contacts. This will prevent our responses from being filtered into your Junk or Spam mail folder.

VERY IMPORTANT !!!
If you want to book any inka trail or alternative inka treks to machu picchu: we will wire A deposit by: $100 non-refundable per person. And the whole balance will be paid in cash ! at our Quechuas Expeditions office 2 or 1 day before you leave on your trek.

We will wire the deposit by: US$100 per person. NOTE A US$100 non-refundable deposit per person is paid for any of our Inca Trail treks.This deposit is used to buy your Inca Trail and porters' permits and all sales taxes. (note if you want to hire an extra porter you must send a non-refundable deposit of US$ 50 for each porter as well )Inca trail permits once purchased are NOT transferable to any other person OR to a different date due to the (inflexible) Inca Trail .
Please send us the Transaction Code they give you. when you send your deposit .
To confirm your reservation you must send us your deposit as well as your personal information.

Below ! methods of payments to send us your deposit and a sample of what you must send us at reservations@quechuasexpeditions.com .copy and paste the following with your personal info if you want to make quicker your reservation.

Note .- If for any reason you organize a new passport after we have purchased your permits.… you MUST bring with you, the old passport or 2 very clear copies of the old passport along with your new passport on the trail.

NOTE:this is for those who want to do classic inca trail and short inca trail before you send us your deposit please check out the availibility of the inka trail and send us the exact day or your back up dates as well please.

**QUECHUAS EXPEDITIONS INCA TRAIL TOUR OPERATOR**
**CHECK REAL-TIME INCA TRAIL PERMITS OFFICIAL AVAILABILITY 2010-11**
CLASSIC INCA TRAIL	CLICK BELOW ON EACH MONTH TO SEE AVAILABLE SPACES PDF (FILES)	QUECHUAS EXPEDITIONS INCA TRAIL AVAILABLE 2010 SPACES
INCA TRAIL	(click here) MARCH	AVAILABLE 2010
INCA TRAIL	(click here) APRIL	AVAILABLE 2010
INCA TRAIL	(click here) MAY	AVAILABLE 2010
INCA TRAIL	(click here) JUNE	AVAILABLE 2010
INCA TRAIL	(click here) JULY	AVAILABLE 2010
INCA TRAIL	(click here) AUGUST	AVAILABLE 2010
INCA TRAIL	(click here) SEPTEMBER	AVAILABLE 2010
INCA TRAIL	(click here) OCTOBER	AVAILABLE 2010
INCA TRAIL	(click here) NOVEMBER	AVAILABLE 2010
INCA TRAIL	(click here) DECEMBER	AVAILABLE 2010
INCA TRAIL	(click here) JANUARY	AVAILABLE 2011

HIKER / PASSENGER 01(YOU MUST COPY AND PASTE AND SEND US ALL YOUR PERSONAL INFORMATION AS YOU CAN SEE BELOW ! )

• Passport Name (first & family): note if you change your passport you must to bring the old one as well please
• Passport Nationality:
• Passport Number:
• Age (at time of starting the trek):
• Gender: Male / Female:
• Trek/trip name and departure date or back up dates:
• Arrival time to cusco if you want us to pick you up from the airport or terminal US$5: No / Yes (if yes please give us details of your arrival time at the airport or terminal)
• Student with ISIC card: No / Yes ( you must send us scanned ISIC card copy )In the event that we don't receive the scanned copy of the card along with your reservation form, we will process your reservation with adult price.
• Vegetarian / special diet meals required: No / Yes (if yes please give us details)
• Sleeping bag goose down -15c extreme rental for US$5 a day : No / Yes
• A pair of Walking light Aluminum poles for US$ 4 a day :No/Yes
• Daypack for US$ 3 a day : No/Yes
• If you want to upgrade the train from Backpacker to Vistadome US$ 30: No/Yes
• Extra night at Aguas Calientes after the trek if you want to stay an extra night let us know as well (to buy the train tickets for the following day) : No/yes
• The additional porter will carry up to 15 kg (33 pounds) is available (US$ 100.00). for your personal belongings.
• Half porter service to carry up to 7 kg (16 pounds) is available (US$ 50.00). If required, please advise us when you are sending your info.
• Extra horse to ride or for some extra backpacks for US$ 20 a day ( this is in case you want to do salkantay,lares community trek and choquequirao) note it is not allowed to ride an horse on the inka trail,just porters.
• how did you hear about us ?

Money Transfer

You can pay by WESTERN UNION, by BANKING TRANSFERENCE,

www.moneybookers.com and www.moneygram.com.

1.-SEND YOUR PAYMENT BY WESTERN UNION

With Western Union®, you can send and get money quickly at any of our 117.000 agents or offices all over the world. Check on internet www.westernunion.com look for the nearest office of Western Union, ask for International sendings cashier, then you’ll get a form and you have to fill it in.

Complete the form.

1.- Ensure you get the form to fill it in.

2.- The payement is in american dollars and write the amount in letters.

3.- Then write in numbers the amount you will send.

4.- Copy the receptionist information as follows:

Name:WISTMAN

Surname: SANCHEZ HUAMAN

Address :Procuradores 358

City: CUZCO

Country: Peru

Do not forget to fill in your personal information. Pay to the cashier the amount you will send plus the charge of sending. You’ll be asked to display your identification. Once the deposit is done you’ll be given a bill that includes your MTCN:(Money Transfer Control Number).

Send us a mail indicating the amount you’re sending and the MTCN, we will confirm the transference by e-mail or by phone., then we’ll proceed to make all the payments.

Notify your recipient that their money is on the way: info@quechuasexpeditions.com

2.- SEND YOUR PAYMENT BY BANKING TRANSFERENCE

It can be done at any bank, make the deposit with the following information:

- Bank:Banco de Crédito del Perú

- Account number in dollars: 285-18186591-1-59

- Name: WISTMAN SANCHEZ HUAMAN

- SWIFT CODE:BCPLPEPL

The deposit must be sent under the name of WISTMAN SANCHEZ HUAMAN (you can print this page).

Afterwards send us an e-mail with the following information :

1. Date and hour of the Payment

2. Operation and transaction numbers.

3. Displayed name (it should be WISTMAN SANCHEZ HUAMAN)

4. Sent total amount

5. Name of the bank where the transaction was done.

We’ll send a mail confirming the transaction and we’ll re-confirm your reserve as well.

Credit Cards

Xoom in English

A- Create a Xoom Account: Xoom.Com

https://www.xoom.com/sendmoneynow/signUp.xoom

B- Sign In to Xoom

https://www.xoom.com/sendmoneynow/signIn.xoom

C- Send Money: Four Simple Steps

1- Select a country: PERU and enter an amount to send.

2- Choose how your recipent will receive funds (Cash Pickup, Direct Deposit, Cash Delivery).

Follow the instructions to pay for the trip to Quechuas Expeditions Travel Agency:

Select: Bank Deposit

Bank Name: Banco de Crédito del Perú

Account Type: Savings

Account Number: 285-18186591-1-59 (U$D dollars)

Recipient Information:

First Name: WISTMAN

Last Name: SANCHEZ HUAMAN

Address: Procuradores 358, Cuzco

Address 2: (blank)

City: Cuzco

Region: Cuzco

Country: Peru

Phone: 0051-84-984-315337

Recipient Email: info@quechuasexpeditions.com

NEXT>>

3- Choose a payment method and confirm your money transfer (VISA, MasterCard, DISCOVER, PayPal, eCheck using your U.S bank account).

4- Notify your recipient that their money is on the way: Quechuas Expeditions

You Can Make your Payments through Western Union

with your VISA CARD

Send money transfer online from:

· Australia

· Austria

· Canada

· France

· Germany

· Ireland

· Italy

· Netherlands

· New Zealand

· Norway

· Spain

· Sweden

· United Kingdom

· United States

We'll send an e-mail confirming the transaction and we'll re-confirm your reserve as well.

The Peruvian system of services and products sometimes differs to that in your home country. We strongly suggest you read the following carefully:

Trekking, jungle and biking tours: quechuas expeditions operates in regions where standards of accommodation, transport and services might not be those you would normally expect. However we strive, with all due care and skill, to provide the best services for our tourists. Travelling in Peru requires flexibility, patience, broad-mindedness, good humour and understanding that changes may be made without notice due to circumstances beyond our control (Force Majeure - see below). By booking any of our tours you agree to quechuas expeditions making necessary changes without liability.

Persons with medical conditions that may affect their ability to complete the trek must disclose this information prior to do the trip.
Due to the nature of the trek clients will be walking at different speeds and not be together as a concentrated group. The guide will not be able to watch everyone all of the time. Every person therefore, is responsible for his or her own personal safety and must have their own suitable travel insurance.
At all times the decision of the company's biking ,trekking guide will be final on all matters likely to endanger the safety and wellbeing of the group. Should the client interfere with the wellbeing of the group then the guide may order the client to leave the group without recourse to any refund. Any liability is limited to the price paid for the trek. Staff of Professional licensed English speaking private tour guides.

Travel documents.
The client must be in possession of a valid original passport, it is not required a visa to enter Peru, if you are a citizen of countries of the European Union or the Americas, except Cuba
Insurance travel .
It is the client's responsibility for obtaining sufficient personal travel insurance such as medical or trip interruption. The client is willing to accept full responsibility for insurance up to limits that the client may require. This insurance must cover personal accident, medical expenses, air ambulance, loss of effects, repatriation costs and all other expenses which might arise as a result of loss, damage, injury delay or inconvenience occurring to the client. It is compulsory that all clients have personal travel insurance. When obtaining travel insurance the client must ensure that the insurer is aware of the type of travel to be undertaken.
If you are unable to proceed on the trek you will return to the start of the trek where you will take a public transportation back to Cusco. Services provided by Quechuas Expeditions will be terminated from the moment that you start to return and no refund is offered.
However we will make every effort to ensure a safe return journey to Cusco and will ensure that you are accompanied by a company representative at least until the trailhead.
# Any unexpected situations occurred during the journey and which are beyond our control, including changes in scheduling trains or flights, delays, strikes, cancellations, missed connections, etc.. Shall be cover by the passenger as a whole, also if you, or for physical reasons of health can not continue the trek or walk, and will be and emergency evacuation needed all charges incurred such as transportation, hotel, ambulance, doctors, medication, hospitalization, etc.. will be at passenger expense. For all these reasons, we recommend taking out travel and health insurance to be able to cover them, this is money well invested! Of course, Quechuas Expeditions will help you to obtain all necessary documents for you to be refund in full.
# Luggage responsability-Culturious can not be responsible. Assume liability or accept claims for loss or damage to luggage and personal effects. It is important that you have adequate insurance to cover these eventualities.
Valuables
Take only enough money on the trek with you to cover expenses for the trip. Leave valuable items in your hotel safe deposit box and obtain a receipt. We suggest placing items such as credit cards in an envelope with your name signed across the seal. During the trek keep any items of value that you that you have with you at all times. Do not leave items unattended or leave equipment outside your tent at night.

For Customized and Escorted Tours the balance must be paid in full 2 days prior to the start of program. otherwise your tour will be cancelled.
NOTE : If the Client may cancel the Package booking at any time provided .the cancellation must be communicated at QUECHUAS EXPEDITIONS.
prices and fluctuations
Prices quoted are based on foreign exchange rates. Increases due to fuel costs, rates of exchange, tariff revisions, airline pricing, etc may result in an adjustment to our prices.
We reserve the right to alter the price of any tour and forward an amended invoice. As soon as we are aware of any increase we will immediately update our website and the price of our tours increased accordingly.
Prices do not include international air travel, country entry or departure fees, airport fees, phones, valet, all items of a personal nature and beverages and food not specified in the itinerary.
If any of the third party costs included on the packages experiences a significative increment, we will immediately update the package price. Travelers affected by the modification must pay the difference upon arrival in Cusco.

Responsibilities / liabilities
Trekking is an adventure activity and exposes participants to the true nature of the environment visited and therefore involves an element of personal risk and exposure to potential hazards. Clients must accept that the nature of the tours is adventurous and accept these personal risks.
Persons with medical conditions that may affect their ability to complete the trek must disclose this information prior to purchasing the trip.
Due to the nature of the trek clients will be walking at different speeds and not be together as a concentrated group. The guide will not be able to watch everyone all of the time. Every person therefore, is responsible for his or her own personal safety and must have their own suitable travel insurance.
At all times the decision of the company's trekking guide will be final on all matters likely to endanger the safety and wellbeing of the group. Should the client interfere with the wellbeing of the group then the guide may order the client to leave the group without recourse to any refund. Any liability is limited to the price paid for the trek.

NOTE ABOUT CAMPSITES ON THE INCA TRAIL
Please note that we are not in control of the campsites we are issued with from the Institute of National Culture. In general your campsite allocation is dependent on how early you book, or rather, how many permits are left. The first 250 spaces are generally given to Winay Wayna (3rd campsite) and thereafter you will have a longer walk to Machupicchu on the last day and it could mean you do not make it for sunrise. Do not let this disappoint you as Machupicchu is marvellous in itself!
* Campsites are subject to change according to our guide's criteria and the group progress.

Factors outside the company's control (force majeure)
The company will do its best to minimize the effects of matters outside its control, but cannot accept liability for these matters which include political disputes, industrial action, delayed transport and cancellations, problems attributable to third parties ,unforeseeable climate, natural disasters,etc.
Claims and complaints
If a client has a complaint against the company the client must inform to the trek guide while on the trek in order for the guide to attempt to rectify the matter. Any further complaint must be brought of the manager in our office in Cusco.
Acceptance of terms and conditions
By participating in your trek (#) the clients accepts the terms and conditions stated above. Clauses relating to cancellation of trek come into effect directly after the trek purchase.
Staying healthy during your trek.
1.quechuas expeditions recommed you to be at least two days before you do any of our treks in order to aclimatize . cusco is on 3,300 meter above sea level.
2.Ensure that you are fit and healthy before commencing the trek. Allow at least 2 days in Cusco ( or similar altitude) to acclimatize to the altitude. Although many people do the trek do not expect it to be easy. Anyone with respiratory problems should not undertake this trek.
3.Walk at your own pace. Even though you are part of a group you will not all walk together in a bunch. People walk at different rates so keep to the speed that suits. The group gets back together at the ruins or any interesting place to enable the guide to explain them to everyone. Try not to over exert yourself. If your heart is pounding rapidly in your chest stop a little and have a rest and wait until it calms down a little.
4.Drink plenty of fluids on the trail. We'll provide you with teas, matés and coffees at meal times but you will have to drink a lot more fluid besides these drinks. Bring a water bottle of at least 1 liter capacity per person.
5.Don't get sunburned. The sun at high altitude is particularly strong. Walking in shorts and T-shirts is fine but put on plenty of high factor protection and always wear a hat.
6.When the sun goes down the temperature drops rapidly and it is easy to get a chill. Put warm clothes on.

I hereby declare to accept the terms and conditions as stated above by QUECHUAS EXPEDITIONS.

ADVENTURE MOUNTAIN,JUNGLE AND CULTURAL SPECIALISTS (QUECHUAS EXPEDITIONS)
TOP TOURS IN CUSCO PERU (CLASSIC INCA TRAIL AND ALTERNATIVE INCA TRAILS TO MACHUPICCHU) HIKING - BIKING - RAFTING - CAMPING SPECIALISTS

SALKANTAY TREK PERU

MACHU PICCHU BY TRAIN

ECUADOR GALAPAGOS

INCA JUNGLE TRAIL

LARES COMMUNITY TREK

CLASSIC INCA TRAIL

CHOQUEQUIRAO TREK

IGUAZU FALLS

AMAZON JUNGLE

BOLIVIA SALT FLATS

QEROS COMMUNITY CUSCO

PAUCARTAMBO

INCA TRAIL VIA SALKANTAY